目录英文投诉信署名怎么写 投诉信的英文模版 英语投诉信范文10篇带翻译 英语写一封商品投诉信 英文投诉信的写作要点
投诉信英语 作文 常考的一个类型,下面就是我给大家带来的英语投诉信怎么写,希望大家喜欢!
英语投诉信怎么写
假如你是李华,上周从一网店购买了一个(网络)路由器,使用过程中发现有网络经常掉线,WIFI信号不稳定等问题,为此你给网店的售后族禅客服写一封信,要求更换产品或全额退款。
注意:1. 词数为100左右;
2. 可适当增加细节,以使行文连贯。
参考词汇:路由器router 服务器server 掉线lose connection to 稳定的stable
[谋篇布局]
应用文的实际用途决定了其语言要简洁明了。主要有三个原则,即proper(恰当)、 precise(精确)和polite(礼貌)。具体要求体现为:需开门见山,文章一开始就要表明意图亩慧;行文逻辑清晰、目标明确;语气要恰如其分,注意语言的正式和礼貌,遵循交际原则。
高考书面表达多以日常生活场景为基础。在扩充细节的时候,同学们要结合平时的生活积累,在符合常识的基础上,充分发挥想象力。
投诉信作为英语文体的一种,目的是解决问题,比如消费利益受损、正常生活和工作受到干扰等。内容可包括:说明投诉的原因并表达遗憾;实事求是地阐述问题发生的经过;指出问题引起的后果;提出批评及处理意见,要求对方采迅穗答取措施。此外,语气注意要冷静、郑重、克制,不必过于礼貌。但也要就事论事,不能人身攻击。
[常用表达]
开头常用句式
I am writing to you to complain about ...
I am writing to express my dissatisfaction/disappointment/concern about ...
I am writing to inform you that I am dissatisfied with ...
I feel sorry to trouble you but I am afraid that I have to make a complaint about ...
I wish to draw your attention to the problem/fault ...
I regret to inform that ...
结尾段常用句式
I will appreciate it very much if you could ...
I look forward to your dealing with these problems without delay.
I hope you will consider my suggestions and improve the situation as best as you can.
We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.
I hope you can give me a satisfying reply and deal with this matter reasonably.
I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action.
其他常用句式
The reason for my dissatisfaction lies/consists in ...
Under these circumstances, I find it difficult to ...
For one thing ..., for another ...
Therefore, I hope to change for another ... or declare a refund.
I received such poor service that I felt I should bring it to your attention.
习作一
Dear Sir or Madam,
I am writing to you to complain about the router which I bought last week from the internet.
I found some problems during I use it. First, I can’t find the servers when I looking through the news. Second, it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while, it come to be fine.
Because of the problems, I require to full require or change a new one. If you can change a new one, it will be the most wonderful way to solve these problems.
I’m looking forward to hearing from you.
Yours sincerely,
Li Hua
这是一篇中低档习作,得分18。其优点是:
1. 作者运用了衔接词,观点清晰,层次分明。
2. 活学活用了一些短语,如because of, after a while, look forward to, look through。
不足之处是:
1. 存在简单单词拼写错误。如:lose过去式应为lost;information是不可数名词,复数的形式不加s。
2. 时态、语态混乱。在第2段描述产品问题时,应统一用过去时态。如第2段第2句应改为I couldn’t connect the server when I was looking through the news. it was often losed connection to应改为it often lost connection to。
3. 中式英语过多,还有一些表达错误:第2段中的... during I use it应改为when I used it;it come to be fine应改为it turned out to be fine;第三段的I require to full refund应改为I require a full refund.
习作二
Dear Sir or Madam,
I am writing to you to complain about the poor quality of the router I bought from your store last week.
Having used it for several days, I found the router seemed to have been out of order and problems have arisen one after another. While I was searching for some information on the internet, it lost connection to server frequently, which annoyed me greatly. What made matters worse was that the signal of wireless network was not stable, which made it difficult for my iphone or ipad to connect to the net via WIFI, putting me to great inconvenience.
Therefore, I would be grateful if you could replace it with a new one as soon as possible. If not properly settled, a full refund would be acceptable as well. Thank you for taking it into consideration, and I’m looking forward to your early reply.
Yours sincerely,
Li Hua
这是一篇高档习作,得分23。
1. 要点齐全,细节补充合理。第2段实事求是地阐述产品问题,逻辑清晰,有条有理。第3段提出解决建议,语气郑重礼貌,不卑不亢。
2. 亮点词汇短语表达运用得当。如:seem to have done, out of order, arise, search for, put sb. to great inconvenience, take sth. into consideration.
3. 长短句并存,句式灵活多样,文章节奏感强,语用能力突出。如:
Having used it for several days, I found the router seemed to have been out of order and problems have arisen one after another. (现在分词完成式作状语)
What made matters worse was that the signal of wireless network was not stable, which made it difficult for my iphone or ipad to connect to the net via WIFI, putting me to great inconvenience. (主语从句+非限定定语从句+现在分词作结果状语)
If not properly settled, a full refund would be acceptable. (条件状语从句的省略)
假设你是一名在美国读大学的学生,你对学校的住宿条件不满意。请写一封正式的投诉信:
Dear Sir or Madam,
I am writing to complain about the accommodation of the University.
There are some problems in living conditions, which are very unsatisfactory.
First of all, I think it's too early to turn off the lights at 10 every night.
Secondly, hot water supply is only available for a certain period of time, which is very inconvenient to my daily life.
Third, the dormitory has no internet access.
So when I need to do research for my study project, I have to go to the library.
These problems have brought trouble to my study and life.
Therefore, I have some suggestions: turn on the light for another hour, provide 24-hour hot water supply, and install Internet access in the dormitory.
I sincerely hope you will consider my suggestion and look forward to your reply.
Yours,
xxx
尊敬的先生或女士:,
我写信是为了投诉大学的住宿情况。
生活条件有些问题,很不令人满意。
首先,我觉得现在每晚10点关灯还为时过早。
其次,热水供应只有一段时间,这对我的日常生活很不方便。
第三,宿舍没有互联网接入。
所以当我需要为我的研究项目做研究的时候,我必须去图书馆。
这些问题给我的学习和生活带来了麻虚念烦。
因此,我有一些建议:再开灯一小时,提供24小时热水供应,在宿舍安装互联网接入。
我真诚地希望你能考虑我的建议并期待你的答喊誉做复。
谨上/敬启
xxx
重点词汇:
complain about :抱怨,投诉。
living conditions: 生活条件。
First of all :第一;首先。
every night :夜夜。
available for :可供…之用的,有郑衡效期为,能参加…的。
period of time: 一段时间;时段;一个时期。
daily life :日常生活。
以上内容参考-翻译
英语投诉信范文:
Dear ______,
①I am ______(自我介绍)。 ②I feel bad to trouble you but I am afraid that I have to make a plaint about。
③The reason for my dissatisfaction is ______(总体介绍)。 ④In the first place, ______(抱怨的第一个方面)。 ⑤In addition, ______(抱怨的第二个方面)。 ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的`方面给你带来的后果大卖)。
⑦I appreciate it very much if you could ______(提出推荐和请求), preferably ______(进一步的模仿樱要求), and I would like to have this matter settled by ______(设定解决事旦丛情最后期限)。 ⑧Thank you for your consideration and I will be looking forward to your reply。
Yours sincerely,
Li Ming
无论是在学校还是在社会中,大家总尺清哗免不了要接触或使用作文吧,作文是通过文字来表达一个主题意义的.记陵行叙方法。为了让您在写作文时更加简单方便,下面是我帮大家整理的正哗英语投诉信作文,欢迎阅读,希望大家能够喜欢。
英语投诉信 篇1
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
英语投诉信 篇2
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
英语投诉信 篇3
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m, I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
Yours,
XX
英语投诉信 篇4
Dear Manager,
Last weekend,I bought a mobile phone of your company`s on the Internet.But I find out some serious quality problems of this mobile phone.
First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.
Secondly,this type phone has been sold out.Everyone who bought your company`s phone can`t find any way to exchange a new phone.
What`s more,the type of your company`s phone is more advanced than other mobilephone`s.And in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!
All in all,it is said that "customer First".So you must try your best serve for your customer.And you should send a new mobile phone to me in a short time.Don`t put off your action,customers who bought your company`s phones just like me,we are angry!
Yours,
Bumanyi
英语投诉信 篇5
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
英语投诉信 篇6
Dear Sir or Madam,
I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However,today i wae irritated by one of your salesman。
Today,i was trying to choose some T—shirts suitable for me,but the first several T—shirts i tried were not my style。Therefore,i ask him if there are more ones that can be recomm end ed by him。Unexpectedly,he was so impatient and said rudely,"How do i know what you like"。I was hurt。
With this letter,i hope i can draw your attention to the flaws in your sales service,which should be improved immediately。
Yours,
XX
英语投诉信 篇7
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous monthfromyou and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
英语投诉信 篇8
Dear boss:
Thank you for reading my letter.
Last Sunday is my classmate Mary's brithday.We went to your restaurant so as to celebrated Mary's brithday.But your restaurant was not good than I expected.We couldn't tolerate that restaurant at all.The service was really bad and the food was awful.The most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.
We complained about the food ,the hygiene and the the service to the waiter.But his attitude was very pride and he ignored us.It was really provoking!Finally ,the waiter drove us away.How dare he was!
All of us were very angry.I am doubt that whether I would come to your restaurant or not.
Yours,
Liming
英语投诉信 篇9
Dear Manager:
Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Don't find the domestic advice.Persuaded by your salesman's sweet words,I spent2000 Yuan and bought a fridge.When I took the new fridge home.I couldn't wait a minute and make it work once.Everything went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is pronounced.The newly- bought fridge didn't produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.
A consumer.
Angel
英语投诉信 篇10
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my fri end s. We are very hungry, but when we order, your restaurant waiter But ignore our. So my fri endwas very angry. Besides, when the waiter come on .my fri endask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can have your restaurant waiter training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
英语投诉信 篇11
Dear Mr. Gao,
I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day,but there was no image when I turned it on at home. There might be something wrong with the new-bought TV,so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX
英语投诉信 篇12
Dear Mr. John ,
I'm one of your neighbours.And I'm now writing and behave of the resident 's association to complain about your making noises.You disterb others' normal lifes.
Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the building.For example ,you often turned on the music very loudly till late.Furthermore every week endyour extremely noisey partys last until the early hours of the next morning so that other residents can not have a good rest.Much words though some residents have talked to you about the noise you made your behavior has no improvement.
A harmony community's life needs every resident's effert.Of course you are no exception.We hope you can realise and stop your improper behavior as soon as possible.Unless you do something to improve the present situation,we will have no other choice but to take legal action.
Your's sincerely
LinYue
英语投诉信,扰激相信外贸员也许会从隐棚客户那边收到呢?下面缓携袜是我给大家整理的投诉信英文范文 ,供大家参阅!
投诉信英文范文 1
Dear Sir or Madam,
I am writing to make a plaint against your bad delivery service.
I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month.
Other than the three I’ve had to return recently,I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.
I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.
Sincerely,
Wang Hua
投诉信英文范文 2
Dear Sir or Madam,
I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.[转自第一公文网:gongwen.1kejian]
To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so *** all that it is nearly impossible to type anything with them.Personally,I find this to be pletely unacceptable.
Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.[转自第一公文网:gongwen.1kejian]
Yours sincerely,
Zhang Wei
投诉信英文范文 3
Dear Sir:
With reference to our order No。 W98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。
We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。
Yours sincerely,
Li Ming
投诉信英文范文 4
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。
After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃。
This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。
Yours faithfully,
Li Ming
投诉信英文范文 5
Dear Mr。 Chang:
On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled。
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible。
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。
Sincerely yours,
Li Ming
看过投诉信英文范文 的人还: